1st Level Support OT Workplace (m/w/d)

Is IT support right up your alley and do you find the right solution for every problem? Then BELECTRIC is the perfect place for you! As the central point of contact for our OT Workplace initiatives, you’ll support our employees with technical challenges, ensure smooth IT processes, and use your expertise to help deliver high-quality service. Join our team and play an active role in shaping our IT landscape.
Apply now!

• Primary Point of Contact (m/f/d) for all matters related to the OT Workplace
• Handling telephone, written, and in-person support requests independently and in compliance with response and resolution times (SLAs)
• Solve IT problems—such as those related to operating systems, Office applications, and laptops in a client/server network environment—remotely, via email or by phone
• Organize all tasks in the ticket system (Jira) to improve internal service orientation
• Building and updating the IT knowledge base by documenting (in Confluence) issues that arise and linking them to their solutions
• Assisting with administrative tasks (maintenance, rollouts, etc.)

• Completed training as an IT Specialist in System Integration or a comparable qualification
• Nice to have: Several years of professional experience in 1st-level support
• Good knowledge of current IT technologies as well as O365 tools, Azure Active Directory, Windows OS clients, and Windows OS and application deployment via Intune
• Experience with IT standards such as ISO 27001 and ITIL is a plus
• Very good knowledge of English and German
• Your skills: Responsible team player (m/f/d) with solution-oriented and agile work style
• Willingness to travel up to 15%
• Class B driver’s license required

We are a multicultural international company with a lot of team spirit. With over 600 employees in 9 countries, we work to ensure a climate-friendly energy production for future generations. We build ground-mounted solar power plants throughout Europe and, as one of the world's largest O&M service providers, ensure our costumers’ plant operation for decades to come.
  
Our aim is to protect the climate and ensure a cost-effective and secure energy supply. We foster acceptance of solar energy and thus contribute to the success of the energy transition. For future generations, we strive to make the world a little bit better.
  
Whether Kolitzheim, Berlin or Nuremberg - in addition to our headquarters in Kolitzheim, we also offer jobs in our capital city office and at our co-working locations as well as remote work.

Flat hierarchies with good development opportunities. Permanent contracts. A familial and collegial cooperation in an international environment. Flexible working hours and mobile working. Job-Bike-Leasing. VWL and bAV. Regular employee events. Tree sponsorship for every new team member in our anniversary year 2026. Curious? You can find all our benefits here: www.belectric.com/karriere. 
 #LI-Hybrid #LI-permanent #belectric #eleviongroup #LI-DNI #Kolitzheim #solarenergy

Klara Weber 
People & Culture Manager - Recruiting
Tel. +49 9385-548- 9184
  
Carolin Endrich
People & Culture Manager - Recruiting
Tel. +49 9385-548- 9035
 
BELECTRIC GmbH
Wadenbrunner Str. 10 | 97509 Kolitzheim
Mauerstraße 77 | 10117 Berlin
Straße des Friedens 15 | 14943 Luckenwalde
Bahnhofstraße 2 | 90402 Nürnberg (Coworking-Space)
bewerbung@belectric.com | www.belectric.com